ABC Lingua is a professional provider of interpretation, translation services, and related business consulting. This Privacy Policy outlines our commitment to protecting your personal data and maintaining confidentiality in all client relationships. We adhere to international standards for data protection and confidentiality in the interpretation and translation industry.
We understand that interpretation and translation work often involves sensitive, confidential, or proprietary information. ABC Lingua maintains strict confidentiality obligations for all client communications, documents, and interactions. All staff members sign confidentiality agreements and are bound by professional ethics codes.
We collect personal data necessary to provide interpretation and translation services, including: Client name and contact information, Project details and industry information, Documents requiring translation, Audio recordings (for interpretation services, with client consent), Payment information, and Communication records. This data is used solely for service delivery, quality assurance, and business operations.
For interpretation services (remote or in-person), audio or video recordings may be made with explicit client consent. These recordings are used only for quality assurance, staff training, and accuracy verification. All recordings are encrypted, securely stored, and deleted upon project completion or as per client agreement.
ABC Lingua employs industry-standard security measures including encryption, secure file transfer protocols, password protection, and restricted access to client documents. We use certified translation management systems and ensure all devices handling client data meet security standards. Our offices and digital infrastructure maintain strict access controls.
We do not share client information with third parties without explicit consent, except when legally required. Subcontractors and freelance interpreters/translators working with ABC Lingua sign strict confidentiality agreements. All data processors comply with GDPR and international data protection regulations.
You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for data processing where applicable. We will respond to data subject requests within 30 days of receipt, in accordance with applicable data protection laws including GDPR.
If you have questions about this Privacy Policy, wish to exercise your data rights, or have confidentiality concerns regarding your interpretation or translation services, please contact:
Email: contact@abclingua.com